N.M.

Designing systems that
bridge complex
architecture and human-scale utility.

Hello there, I’m Negin, a product designer who thrives in complex spaces where the problem isn’t always obvious. I blend systems thinking, product and service design, and hands-on craft to uncover foundational challenges, align teams around a clear direction, and turn ambiguity into simple, thoughtful experiences that work for both people and the business.

Selected work

  • Reimagining Meta Developer Platform project coverReimagining Meta Developer Platform project cover
    META · DESIGN LEAD
    Meta logoMeta logo

    Reimagining Meta Developer Platform

    Led the multi-year transformation of Meta's developer ecosystem, unifying core workflows and developer tools across Threads, Instagram, Messenger, WhatsApp, Ads, and Marketing.

    Strategic Alignment: Cross-functional leadership across multiple orgs to establish a single, cohesive developer platform.Impact: Modernized legacy architecture, unified 10+ fragmented developer experiences, and laid the scalable foundation for future API and tool investments.
    65%
    increased access rate
    24%
    DECREASED TIME TO 1ST API CALL
    20%
    accelerated time to go-live
    40%
    increased app revenue
  • Pioneering AI-Powered Performance Reviews project coverPioneering AI-Powered Performance Reviews project cover
    META · PRODUCT DESIGNER
    Meta logoMeta logo

    Pioneering AI-Powered Performance Reviews

    Self-initiated, designed, and deployed a zero-to-one AI-powered review assistant to streamline performance reviews, reduce preparation overhead, and elevate review quality across Product Design, Content Design, and UX Research.

    Productivity Acceleration: Built tailored prompt models and UI workflows anchored in specific design performance rubrics, boosting reflection clarity while significantly cutting time-to-completion.Impact: Gained executive buy-in from Central Performance leadership to expand the tool's architecture and incorporate its capabilities into the core company-wide performance system for non-design roles.
    68%
    POTENTIAL TIME SAVED
    92%
    ORGANIC ADOPTION IN INITIAL ROLLOUT
  • Decoupling Enterprise Identity project coverDecoupling Enterprise Identity project cover
    META · DESIGN LEAD  (ALSO INTERIM PM)
    Meta logoMeta logo

    Decoupling Enterprise Identity

    Architected Meta's enterprise identity ecosystem, transitioning business users from personal Facebook logins to dedicated, enterprise-managed accounts.

    Cross-Functional Leadership: Stepped in as Interim Product Manager alongside x-org Principal Designer to drive strategy, alignment, and roadmap execution.Impact: Eliminated personal account friction while drastically improving security, enterprise compliance, and system scalability.
    70%
    Fewer registration email failures
    0%
    migration regression
  • Establishing Omnichannel Fulfillment project coverEstablishing Omnichannel Fulfillment project cover
    BESTBUY · SENIOR UX DESIGNER
    Best Buy logoBest Buy logo

    Establishing Omnichannel Fulfillment

    Formulated and executed a cross-channel fulfillment framework to rapidly launch a seamless Buy Online, Pick Up In-Store (BOPIS) solution.

    Ecosystem Integration: Synchronized customer-facing digital touchpoints with backend inventory systems and real-world store logistics.Impact: Delivered a highly optimized, contact-free pickup channel during COVID that protected revenue and maximized customer convenience.
    4.7x
    ACCELERATED ORDER PROCESSING
    35%
    BOOSTING ORDER PICKUP
  • Centralizing Mobile Carrier Pricing project coverCentralizing Mobile Carrier Pricing project cover
    BESTBUY ·  SENIOR UX DESIGNER
    Best Buy logoBest Buy logo

    Centralizing Mobile Carrier Pricing

    Built a comparison and pricing ecosystem to eliminate critical retail operational bottlenecks and streamlined mobile device activations.

    Workflow Automation: Replaced error-prone manual calculations with an automated digital engine for store associates and online shoppers.Impact: Unified carrier data across physical stores and digital platforms to drive measurable conversion gains and associate efficiency.

     

    13M
    ANNUALIZED REVENUE
    8%
    CONVERSION LIFT
  • Blending Content & Commerce  project coverBlending Content & Commerce  project cover
    SAP · UX DESIGNER
    SAP logoSAP logo

    Blending Content & Commerce 

    Created the end-to-end design strategy for SAP Jam Communities, a native shopping environment that connects social interaction with e-commerce transactions.

    Product Innovation: Reimagined the pre-purchase journey by embedding real-time community insights directly alongside transactional product catalogs.Impact: Designed a flexible, enterprise-grade framework that enabled brands to build authentic customer communities and drive organic sales.
    35%
    INCREASE IN PRODUCT DISCUSSIONS
    18% 
    UPLIFT IN ADD-TO-CART CONVERSIONS

Mindset & Philosophy

Systemic Simplicity
Solve the root cause, never just the symptom.
Business Intentionality
Align every design decision with a business outcome.
Radical Transparency
Foster open communication and psychological safety across teams.
Built for the Future
Design for where the platform needs to scale tomorrow.

About

I’m a product designer with 15+ years of experience spanning brand and product at companies large and small.

Platform & Systems Architect

Highly technical in nature, I specialize in architecting complex, high-scale platforms and digital ecosystems, balancing technical trade-offs with human-centric utility.

Strategic Business Visionary

I lead products from vision and discovery through to delivery—translating ambiguity into compelling narratives that align executive stakeholders and drive measurable business impact.

Cross-Team Leader

I thrive in complex environments, building deep cross-functional partnerships across product, engineering, and leadership to navigate high-stakes alignment.

People & Culture Builder

I take pride in my craft, love mentoring earlier-career designers, and codify design standards that elevate overall organizational quality.

Get in touch

Let’s make something
worth making.

Negin Mahmoodi